

Still facing issues? Let’s see what you can do next if that's the case. However, you may have to dive into the Photos app's Settings panel to re-configure certain preferences such as the default color mode.

Once again, I'd recommend you to take a back up of your albums and video projects to OneDrive before you go ahead.Īfter the reset, the Photos app requires signing back into your Microsoft Account, but it should most likely work fine now. An app reset also reverts the app to its default settings, thus resolving issues caused by improper configuration. If repairing the app doesn’t do the trick, consider resetting it to remove all data stored within its cache. You should have the Photos app ready to go within a couple of minutes, so do check if the issue persists after the repair. If it still crashes, then you need to repair the app by fixing any corrupted files that stop it from functioning properly. Check if the Photos app works without crashing now. Start by terminating the app - that should stop all processes related it. Step 4: On the subsequent screen, you should see options to terminate, reset, and repair the Photos app. Step 3: Scroll down the Apps & Features panel and then click on Microsoft Photos. Step 1: Open the Action Center and click All Settings. Thankfully, Windows 10 offers a range of options that you can use to fix all these issues easily. Its driving me mad that I cant fix it.run out of things to try now.Usually, the Photos app crashes due to several common reasons such as glitched out system processes, an old data cache, or corrupted program files. Its driving me mad that I cant fix it.run out of things to try now. I've tried installing as Administrator (and not). The difference on the laptop is that Amazon Photos was already installed and running, whereas the other two machines are new builds and therefore fresh installs of Amazon Photos. I've just checked the laptop and its on the same version & build. I've search on Google, but no issues reported so I'm assuming its something I've done wrong.īoth of my machines that don't work are on the latest V 20H2 Build 19042.685. Has something changed recently with the desktop app and Windows 10.?Īny help to get it working would be appreciated. My Windows 10 laptop that has been running Amazon Photos for some time is still fine and working. I have tried uninstalling / reinstalling several times and also tried on another PC. It installs, but then doesn't do anything - I get an icon in the system tray but it just shows "About" or "Exit" it wont launch the app. Today, I needed to reinstall it on my Windows 10 desktop. I have been using Amazon Photos for a few years, all fine. Apologies if this is the wrong section of the forum, but its the best I could find.
